Testimonials

"Several years ago, I began looking for some land in Townsend and Walland. Shannon Tipton's name was often brought to my attention, so it was not long before I enlisted Shannon's help in finding some real estate.
 
I found Shannon to be very easy-going and keen on meeting my specific real estate desires.  I never felt uneasy during any of my interactions with her and, as a result of Shannon's knowledge, I have some wonderful acreage in Saddle Ridge where my family and I can spend time and one day build a cabin.
 
I only have positive things to say about Shannon Tipton;  I would refer her to my family and friends."
 
Drew
 
D. Andrew Crain, Ph.D.
Associate Professor of Biology
'It is always a pleasure to deal with Shannon. She consistently conducts herself in a professional manner with integrity and energy. I will continue to use her in the future.'

Bob

Bob Rose

            My wife and I met Shannon Tipton in November of 2006 while in search of purchasing a piece of property in Tennessee.  Being from Florida and on vacation at the time, we did not have a lot of time to search for the right place that we hoped would eventually become our retirement place to live.  We had been with a couple other realtors in the area but just weren’t finding what we wanted.

After speaking on the phone with Shannon and giving her what we were kind of looking for, we met for the first time in Saddle Ridge, on a gravel road.  The thing that really impressed us about Shannon was that on this meeting she presented us with several prospectuses on pieces of property that might interest us.  Then she changed from the dress shoes she was wearing to hiking boots so that she could walk the properties with us.  We remember her saying that she “couldn’t sell property to a perspective buyer, if she couldn’t walk it with her clients”.  A small detail to some, but to us it showed a level of professionalism that until then we had not experienced.

We did end up making the purchase and continued to find Shannon to be very helpful, courteous and professional.  Shannon’s follow up was extremely important as well because we had to leave and head back to Florida before the deal could be finalized.

We have to say that in this time when businesses, companies and individuals take their customers for granted, Shannon Tipton goes the second and third mile to make the buying process go a smoothly as possible.

When all was said and done, we feel that we did not only find a great realtor, but a true friend as well.

Ken & Cheri
Shannon,
 
Just a brief note to pass on my sincere thanks for the great service you provided in finding the ideal mountain property for me, but also for the incredible customer service that you've provided long after the sale. 
 
Three things immediately come to mind that describe the difference in the service you provide.
 
1.  You're far, far more knowledgeable of the Blount County area (especially Townsend and Walland) than other realtors that I'd contacted.  Having grown up in that area, you knew it inside and out, and freely shared your views of the pros and cons of different areas and neighborhoods.  In fact, I'd never have found my "dream lot" without your insight, since it wasn't even on the MLS at that time.
 
2.  You listened, and listened closely, to what I was saying, and understood what I was looking for... and screened the available properties accordingly.  You didn't just try to push your current listings or "play them up" over other things on the market.  You objectively described things -- and you were quite knowledgeable of ALL the current listings in the area, and quite patient -- and let me decide for myself, with absolutely no pressure. 
 
3.  You've gone well beyond any level of customer service that could reasonably be expected, even after the sale, when dealing with my ongoing questions.  Long after closing, I still felt comfortable calling with a question or issue, and you always got right back to me with an answer. 
 
As a retired military guy, I've lived all over the country.  This was by far the best experience I've ever had with a realtor!  It was truly a pleasure -- I feel like I've made a new friend in East Tennessee!
 
Sincerely,
 
Kent Thomas